Terms & Conditions

Effective Date: June 20, 2025

By accessing or using the website of Chirpy ("we," "us," or "our"), you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, you must not access or use our website or services. These terms apply to all visitors, users, and others who access or use our services.

Use of Website

You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the site in any way that violates applicable local, national, or international laws or regulations.
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the site.
• Introduce any viruses, trojans, worms, or other material that is malicious or technologically harmful.
• Attempt to gain unauthorized access to any parts of the website, server, or any connected database.
• Use bots, crawlers, scrapers, or other automated means to access or use the site. Misuse of this website may result in suspension of your access or legal action.

Intellectual Property Rights

All content available on this site, including but not limited to text, images, graphics, logos, videos, documents, and software, is owned by Chirpy or its content suppliers and protected by intellectual property laws. You may not copy, reproduce, distribute, transmit, display, or create derivative works from any part of the website without our prior written consent.

Any unauthorized use of the intellectual property displayed on our site may violate copyright, trademark, and other applicable laws.

Description of Services

Chirpy provides Conversion Rate Optimization (CRO) consulting services, which may include audits, strategic recommendations, implementation support, testing roadmaps, data synthesis, and performance reporting. We work with businesses of various sizes and sectors to help them achieve measurable growth through structured experimentation. Each engagement is customized based on client goals and constraints, and governed by specific project terms or contracts.

No Guarantee of Results

While Chirpy applies data-driven methods, expert analysis, and industry best practices, we do not guarantee specific increases in conversion rates, revenue, or performance. Many factors influence the effectiveness of CRO, including business model, implementation quality, customer behavior, and market conditions. We provide insights and recommendations with integrity, but actual results may vary from case to case.

Limitation of Liability

To the maximum extent permitted by applicable law, Chirpy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses arising out of or in connection with your use of the website or services, even if we have been advised of the possibility of such damages. Our total liability for any claims under these terms is limited to the amount paid for the services in question, if any.

Third-Party Services and Links

Our site may contain links to third-party websites or tools for convenience and informational purposes. These external sites are not operated or maintained by us, and we are not responsible for the availability, accuracy, content, or policies of any third-party website. Inclusion of any link does not imply endorsement. You acknowledge and agree that Chirpy shall not be liable for any damage or loss caused by use of or reliance on such third-party resources.

User Content and Submissions

You may submit content to us such as case study contributions, testimonials, feedback, or other forms of communication. By submitting such content, you represent that you have the legal right to do so and that it does not infringe upon the rights of any third party.

You grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, edit, adapt, publish, and distribute such content for business and promotional purposes unless otherwise agreed in writing. We reserve the right to remove or refuse to post any content that violates our policies.

Confidentiality

Both parties agree to maintain strict confidentiality regarding any proprietary or sensitive information exchanged during the course of a project or consultation. This includes but is not limited to business strategies, internal data, analytics frameworks, tools, and processes.

Neither party shall disclose such information to any third party without prior written consent unless required by law. This obligation shall survive termination of the engagement for a period of at least three (3) years.

Payment Terms

Fees for our services will be outlined in each project agreement or invoice. Payment is due within the time frame specified, typically within 15 or 30 days of the invoice date. Failure to pay on time may result in interest charges, service suspension, or legal collection action.

Any disputes regarding billing must be reported in writing within 10 days of receipt. Refunds, if applicable, are at our sole discretion and governed by contract terms.

Termination

We reserve the right to suspend or terminate access to our website or services at any time, with or without cause, and without notice, especially in the case of a breach of these Terms. Upon termination, your right to use the services will cease immediately, and any provisions which by their nature should survive (such as confidentiality, liability, and intellectual property) shall remain in effect.

Clients may also terminate service agreements in accordance with the termination clauses in their contracts.

Indemnification

You agree to indemnify, defend, and hold harmless Chirpy, its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, judgments, losses, and expenses (including reasonable legal fees) arising from or related to your violation of these Terms or misuse of our services. This includes, without limitation, any breach of third-party rights or unauthorized use of our intellectual property.

Updates to Terms

We may revise or update these Terms & Conditions from time to time to reflect changes in our services, technologies, or legal requirements. All modifications will be effective immediately upon posting unless otherwise stated. It is your responsibility to review these Terms periodically. Continued use of our site and services following changes constitutes acceptance of the revised terms.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Chirpy CRO Agency

Phone +1 (512) 200-3510

Email hello@mychirpy.com

Address 2506 S Lamar Blvd #2, Austin, TX 78704