

Building a Scalable, Data-Driven Experimentation Culture

about
about
about
about
about
about
about
about
about
about
about
about
about
about
about
about
about
about
Industry:
- Industrial components
- Enterprise
Service:
- Full Funnel Optimization
value goal:
- Quick wins
- Bigger winning tests
- Clear testing roadmap
Timeline:
- 6 months
About rs components
RS Components, part of RS Group, is a leader in industrial and electronic components. As their business in the Americas grew, so did the need to embed a deeper, more scalable experimentation practice into their eCommerce operations.
RS Group partnered with Chirpy to build not just a testing program — but an experimentation culture — grounded in data, prioritization, and business impact. Over several months of consulting, and through onsite collaboration in Dallas, we helped RS Group establish the frameworks, tools, and internal muscle they needed to make experimentation a core growth driver.
Heading 2
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
- Item A
- Item B
- Item C
Full Funnel Optimization
Their Challenges & Our Solutions
- No structured prioritization for experiment ideas Built a scalable prioritization framework to focus on high-impact testing opportunities.
- Ad-hoc, inconsistent ideation and test planning processes Developed a repeatable, data-informed workflow to generate and vet better experiment ideas.
- Low-quality hypotheses impacting test outcomes Trained teams on hypothesis best practices to improve test design and clarity of learnings.
- Underutilization of Optimizely’s capabilities Provided hands-on coaching to maximize tool efficiency and test execution speed.
- Lack of internal alignment around experimentation Facilitated workshops and consulting sessions to drive cultural change and embed experimentation as a core business strategy.
- Need for cultural shift from “testing” to “learning and scaling” Helped position experimentation not as a side task but as a strategic growth lever supported by leadership.
Our Process
Over 6 months, we were evaluating critical aspects like:
Experimentation prioritization
How experimentation was being prioritized and operationalized.
Stronger ideas & hypotheses
Gaps in idea generation processes and hypothesis quality.
Team alignment on goals
Team alignment on experimentation goals and execution standards.
Optimizely adoption & use
Adoption and effective use of Optimizely as the primary testing platform.
Culture of experimentation
Cultural readiness to embrace experimentation as a growth strategy.
{{quote}}
{{cta}}
Deliverables
- Strategy consulting Strategic experimentation program consulting.
- Prioritization framework Prioritization framework and roadmapping process for incoming experiment ideas.
- Ideation process Data-driven ideation process development.
- Hypothesis training Hypothesis writing training and templates.
- Pre-test training Pre-test calculation training and processes.
- Onsite workshop All-day onsite experimentation workshop in Dallas, TX office.
- Optimizely support Optimizely platform guidance and best practices.
- Culture enablement Cultural enablement to embed experimentation mindset.
Results
At the end, we have
- Prioritized high-value experiment opportunities Built a process to consistently find and prioritize the biggest business opportunities for testing.
- Established a scalable ideation and prioritization system Created frameworks and processes that allowed RS Group to generate, vet, and select ideas more efficiently and strategically.
- Higher-quality hypotheses and test design Improved hypothesis writing and experiment planning — driving more meaningful results and learnings.
- Embedded experimentation into company culture Fostered internal buy-in and operational alignment — making experimentation a natural part of how the teams approach growth and innovation.
- Maximized tool utilization (Optimizely) Empowered teams to leverage Optimizely more effectively — enabling faster and more effective experiment execution.
Heading 2
ghfghfghfghfg
- fjklsdh fjhsdjk fjkhsdjkfhsdjkhfdsjk
- fdhskfj fjlhsdjfh fhjdshfjkhsdjkhfsd
Our Process
Over 6 months, we were evaluating critical aspects like:
CRO program & team maturity
Current CRO processes and testing velocity, training gaps and operational bottlenecks
Strategic planning & prioritization
Experiment prioritization frameworks, hypothesis quality and consistency
At the end, we delivered
- Comprehensive experimentation playbook
- Quarterly CRO roadmap tailored to business priorities fhdjshfjsdkfhjksdhfkjsdfhdsdfhsfkj fjksdhjkfh fhjdkshfs
- A fully designed and implemented program management hub
Royal Caribbean and Celebrity Cruises were operating CRO initiatives but needed a more structured and scalable approach. Chirpy partnered closely with eCommerce, content, and merchandising teams to build internal expertise, align on priorities, and create sustainable processes for running high-velocity tests. Beyond frameworks and playbooks, we instilled a culture of experimentation and provided hands-on guidance to implement best-in-class testing programs — from statistical design through to action-oriented reporting.
Royal Caribbean and Celebrity Cruises were operating CRO initiatives but needed a more structured and scalable approach. Chirpy partnered closely with eCommerce, content, and merchandising teams to build internal expertise, align on priorities, and create sustainable processes for running high-velocity tests. Beyond frameworks and playbooks, we instilled a culture of experimentation and provided hands-on guidance to implement best-in-class testing programs — from statistical design through to action-oriented reporting.
From Insight to Impact



“Haley has done fantastic work for RS Group’s experimentation program in the Americas. Haley has helped RS Group find and prioritize the biggest opportunities for value from experimentation. Specifically, she helped us build processes around experimentation including a prioritization framework for incoming experiment ideas. She also helped our company build out an ideation process that generates tactical solutions backed by data driven strategies. With her help we’re able to write more effective hypotheses which test user experiences that drive measurable value.”
Emphasis

table of contents
table of contents


Speak with a CRO expert today!

Increase conversion
